Westminster & Cranbourn Street Concierge Desk

Restaurant & Casino: Cranbourn Street, Leicester Square, London WC2H 7JH Sanctuary Suites: 14 St. James's Square, London SW1Y 4JU 24-Hour Desk: +44 20 7769 8888

Book Heliot Steak House, Sanctuary Suites or Private Dining

Complete the official reservation and concierge inquiry form below. Whether you are reserving a rotunda-view steakhouse booth, booking our Colloidal Gold Penthouse Suite, or contacting our UK Data Protection Officer, our team responds with an immediate reference number.

Full Legal Name (18+ ID Match) *

Email Address *

Telephone Number (UK or International) *

Requested Date of Visit *

Department / Inquiry Type *

Number of Adult Guests (18+) *

Your Reservation Details or Compliance Inquiry *

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Direct London Desks & Addresses

Heliot Steak House & The Hippodrome Casino: Cranbourn Street, Leicester Square, Westminster, London WC2H 7JH, United Kingdom
Westminster Sanctuary Suites & Registered Office: Prince Rock Heritage House, 14 St. James's Square, Westminster, London SW1Y 4JU, United Kingdom
Direct Telephone Switchboard: +44 20 7769 8888 (24 Hours Daily)
Departmental Email Addresses: Reservations: [email protected]
Heliot Dining: [email protected]
UK Compliance & DPO: [email protected]
Nearest London Underground Stations: Leicester Square Station (Northern & Piccadilly Lines — 1 minute walk) • Piccadilly Circus Station (Bakerloo & Piccadilly Lines — 4 minutes walk)

Visiting Cranbourn Street & St. James's Square

Whether arriving for late-night USDA Prime dining at Heliot Steak House or checking into our Westminster Sanctuary Suites, please review our key visitor protocols below.

Westminster Sanctuary carriage courtyard and fountain arrival

St. James's Square Residence Check-In

Private house saloons operate continuously between our residential courtyard at 14 St. James's Square (SW1Y 4JU) and the Cranbourn Street rotunda entrance (WC2H 7JH).

Check-In: 15:00
Late Check-Out: 13:00

Heliot Steak House private booth table setting with claret glasses

Balcony Booths & Private Dining Salons

Table reservations are held for 15 minutes. Please advise our sommelier at least 24 hours in advance if ordering the 600g 24-Carat Gold-Leaf Chateaubriand or rare vintage Bordeaux bottles.

USDA Prime Certified
Sommelier Cellar List

Cranbourn Street Rotunda Cocktail Bar and reception

Mandatory UK 18+ Identification Policy

In strict compliance with the UK Gambling Commission and Westminster City Council licensing, all guests appearing under the age of 25 must present an original valid Passport, UK Photocard Driving Licence, or PASS holographic card.

Strictly 18+ Only
Zero Entry Fee